Terms & Conditions 

Terms and conditions of participation for all offers from Lovme - Nicole Angelika Panzer. 

 

1. Bookings 

Bookings made with Lovme - Nicole Angelika Panzer is done via Website, per email or telephonically. A booking is confirmed once payment has been received.

 

2. Change of booking  

Lovme - Nicole Angelika Panzer reserves the right to change the time and location with prior notice. Clients are notified of these changes telephonically or via email. 

 

3. Liability 

I hereby declare that I am not a doctor or medical practitioner and therefore am not entitled to cover any medical occupational fields that, according to legal requirements, include medical professions, psychotherapeutic professions, physiotherapy services, as well as activities reserved for regulated trades such as life and social counseling and massage. 

The client declares that he / she will make use of the assistance of his / her own free will.  

The participant undertakes to inform Lovme - Nicole Angelika Panzer or the course instructor commissioned by me about existing health impairments, (pre-) illnesses or an existing pregnancy before the start of the course. In the case of serious illnesses, participation is only possible with the approval of a physician. Lovme - Nicole Angelika Panzer or the course instructor ultimately decides on participation in the course. By making use of Lovme - Nicole Angelika Panzer services, the participant confirms that he / she is physically healthy and fit to do so. The participant will inform Lovme - Nicole Angelika Panzer immediately about changes in health should there be any. 

The use of all services from Lovme - Nicole Angelika Panzer is at your own risk. Lovme - Nicole Angelika Panzer excludes any liability for damage to the participant, unless there is a grossly negligent or willful breach of duty. 

If the participant uses the services of cooperation partners or other companies or persons mediated by Lovme - Nicole Angelika Panzer, he / she does this at his / her own responsibility. Lovme - Nicole Angelika Panzer assumes no liability for goods and services that the participant has received from them. 

There is a public liability insurance from Lovme - Nicole Angelika Panzer in order to meet any legal liability claims of the participant. 

 

4. Terms of payment and billing 

4.1. Package deals 

Bookings for Balances or yoga classes, retreats or workshops must be paid for in full before the first session / course. The amount can be paid in cash or via transfer. 

Package deals are valid for 2 - 7 months and will only be validated with a receipt from Lovme. There is no legal entitlement to be able to make use of the Package deal after 7 months. 

 

4.2. Individual yoga classes 

After booking, the customer receives a written invoice for an individual class (as a PDF by email). A deposit of 30% is payable immediately upon receipt of the invoice. The remaining amount is payable no later than 14 days in advance without any deductions. 

 

4.3. Individually booked yoga classes 

The fee for individually booked yoga classes / or yoga courses must be paid in cash on the day of the course. Upon request, a corresponding receipt will be issued or an invoice will be sent by email. 

 

4.4. Other 

The prices are based on the currently valid price list or the respective offer.. 

If an invoice is not paid or paid too late, a default fee of EUR 10.00 will be due. Lovme - Nicole Angelika Panzer reserves the right to cancel the booked service if the invoice amount is not paid even after a one-off, written request. 

 

5. Cancellation of appointments / cancellations 

If a booking for a balance or yoga class is canceled by the customer less than 24 hours before the agreed appointment, the agreed service will be charged in full, regardless of the reason for the cancellation.

 

If an individually agreed yoga class / workshop is canceled by the participant, Lovme - Nicole Angelika Panzer reserves the right to withhold the deposit if the appointment is canceled less than 14 days before the scheduled appointment. In the event of a cancellation 7 days or less before the scheduled date, the service must be paid for in full. 

The booking of all services is binding. Cancellation free of charge is possible up to 4 weeks before the start of the use of all services, but minus a 10% processing fee of the total costs. 

 

6. Claims for compensation and delays 

If a service has to be canceled at short notice due to unforeseen events by Lovme - Nicole Angelika Panzer, the customer cannot make any claims for compensation. A new appointment can be arranged on request. 

Should Nicole Angelika Panzer or one of her instructed course instructors appear late at an agreed date, the missed time will be made up for in the next unit. Delays on the part of the customer cannot be made up for. 

 

 

7. Data protection 

 Lovme - Nicole Angelika Panzer stores the data of its customers in electronic and non-electronic form as long as necessary. The personal data of the customers are only used by the company Lovme - Nicole Angelika Panzer for the support within the scope of the agreed service and are not passed on to third parties without the prior consent of the person concerned. For more information, please refer to our data protection declaration  

 

8. Severability 

If one or more provisions of these terms and conditions are wholly or partly ineffective, the validity of the remaining provisions shall not be affected. 



 

Privacy Policy 

Data protection declaration according to GDPR 2018 

General: 

 

The protection and security of your personal data are important to Lovme - Nicole Angelika Panzer. This website therefore stores and processes data exclusively in accordance with the Austrian and European General Data Protection Regulation (GDPR). As a user, you consent to data processing in the sense of this declaration. You can find the current version of the GDPR under the GeneralData Protection Regulation

 

This data protection declaration only applies to this website. If you are forwarded to another page via links from my site, find out more about how your data is handled on the forwarded website. Your personal data (e.g. title, name, address, email address, telephone number, bank details, credit card number) will only be processed by us in accordance with the provisions of Austrian data protection law. The following regulations inform you about the type, scope and purpose of the collection, processing and use of personal data. 

I would like to point out that data transmission over the Internet (e.g. when communicating by e-mail or via non-encrypted websites) can have security gaps. A complete protection of the data against access by third parties is not possible. 

 

Links: 

I carefully review links that leave my website. Nevertheless, I do not assume any responsibility or liability for the content of pages linked to from this website or from any other website. 

 

Inventory data: 

Your personal data will not be passed on to third parties outside of the contract processing without your express consent or without a legal basis. Your data will be automatically deleted 3 years after the last contractual agreement. Your personal data, insofar as this is necessary for the establishment, content or modification of the contractual relationship (inventory data), will only be used to process the contract. 

 

Information and deletion: 

You have the right at any time to receive free information about the data we have stored and to request the correction of incorrect data or the blocking and deletion of your stored data. Please also let us know if there have been any changes to your personal data. You can send your requests for information, deletion and correction to nicole@lov-me.com at any time. 

 

Data security: 

We have taken technical and organizational precautions to protect your data, particularly against loss, manipulation or unauthorized access. We regularly adapt our measures and precautions to ongoing technical developments. 

 

Google Analytics: 

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses cookies, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. We have activated the activation of IP anonymization for our website so that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and only be shortened there. 

On our behalf, Google uses this information to evaluate your use of the website, to compile reports on website activity for us and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and install: 

Log out of the Google+ website. You can also completely prevent the Google plug-ins from loading with add-ons for your browser, e.g. B. with the script blocker "NoScript". 

 

Information and rights: 

According to the EU General Data Protection Regulation, you have the right to free information about your stored data and, if necessary, the right to correct, block or delete this data. You can ask questions, for example, via the following email address: nicole@lov-me.com 

Information about stored data: 

If you believe that the processing of your data violates data protection law or that your data protection claims have been violated in any other way , you can complain to the supervisory authority. In Austria this is the data protection authority.

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